https://ogma.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 Creating compelling e-service encounters: examining e-service attributes and flow https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9172 Wed 11 Apr 2018 17:20:52 AEST ]]> Examining the effects of the offline corporate brand and online e-service delivery on consumer trust in e-retailing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9173 Wed 11 Apr 2018 10:15:33 AEST ]]>