https://ogma.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 Creating compelling e-service encounters: examining e-service attributes and flow https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9172 Wed 11 Apr 2018 17:20:52 AEST ]]> Brand trust: an Australian replication of a two-factor structure https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9174 Wed 11 Apr 2018 16:17:44 AEST ]]> Group think or effective data collection? Conducting survey research with children https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9176 Wed 11 Apr 2018 15:30:39 AEST ]]> Exploring marketing effectiveness via market orientation, resource possession and marketing capability https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9136 Wed 11 Apr 2018 13:01:30 AEST ]]> Examining the antecedents of group-oriented travel behaviour to large-scale events: a conceptual model and propositions https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9168 Wed 11 Apr 2018 12:56:50 AEST ]]> Business and consumer communication via online social networks: a preliminary investigation. https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9167 Wed 11 Apr 2018 11:41:23 AEST ]]> Creating a foundation for generic skills by embedding information literacy in commencing student assessment tasks https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9170 Wed 11 Apr 2018 11:15:48 AEST ]]> The role of customer community in value co-creation for third places: an example of senior citizens https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9169 Wed 11 Apr 2018 11:10:32 AEST ]]> Naming brands: implications for children's brand awareness https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9175 Wed 11 Apr 2018 10:31:27 AEST ]]> Examining the effects of the offline corporate brand and online e-service delivery on consumer trust in e-retailing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9173 Wed 11 Apr 2018 10:15:33 AEST ]]> Using service logic to interpret customers' experiences during call centre interactions. https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9171 Wed 11 Apr 2018 10:14:37 AEST ]]> Achieving customer satisfaction via market orientation, brand orientation, and customer empowerment: evidence from Australia https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9137 Wed 11 Apr 2018 09:22:21 AEST ]]>