https://ogma.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 Creating compelling e-service encounters: examining e-service attributes and flow https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9172 Wed 11 Apr 2018 17:20:52 AEST ]]> Examining the relationships between attributes of e-service delivery, involvement, trust and behavioural intentions in the internet environment https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6150 Wed 11 Apr 2018 17:08:52 AEST ]]> Examining the interactive roles of marketing, innovation and social networking capabilities on firms customer-based performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11716 Wed 11 Apr 2018 17:07:01 AEST ]]> Examining the effects of perceived web innovateness in e-retailing. https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11642 Wed 11 Apr 2018 15:12:00 AEST ]]> Examining the role of value offering in creating competitive advantages for street food vendors against restaurants in Mumbai, India https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11713 Wed 11 Apr 2018 13:57:53 AEST ]]> Exploring marketing effectiveness via market orientation, resource possession and marketing capability https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9136 Wed 11 Apr 2018 13:01:30 AEST ]]> Investigating the relationships between e-service quality, product involvement and flow on behavioural intentions of e-services https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6089 Wed 11 Apr 2018 11:59:54 AEST ]]> Examining the effects of the offline corporate brand and online e-service delivery on consumer trust in e-retailing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9173 Wed 11 Apr 2018 10:15:33 AEST ]]> Achieving customer satisfaction via market orientation, brand orientation, and customer empowerment: evidence from Australia https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9137 Wed 11 Apr 2018 09:22:21 AEST ]]> An empirical assessment of consumers' evaluations of web site service quality: conceptualizing and testing a formative model https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:25656 Thu 29 Mar 2018 12:12:06 AEDT ]]> The dynamics of voter behavior and influence processes in electoral markets: a consumer behavior perspective https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:426 Thu 25 Jul 2013 09:10:04 AEST ]]> Perceived online channel value in multi-channel services: exploring its multidimensionality and nonlinear effects on intentions across service sectors and country markets https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:16382 Thu 12 Apr 2018 13:43:56 AEST ]]> Service branding: consumer verdicts on service brands https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:200 Sat 24 Mar 2018 11:03:08 AEDT ]]> A resource-based view of the political party and value creation for the voter-citizen: an integrated framework for political marketing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:7407 Sat 24 Mar 2018 08:42:43 AEDT ]]> Creating value offerings via operant resource-based capabilities https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:7200 Sat 24 Mar 2018 08:42:23 AEDT ]]> Examining the role of international entrepreneurship, innovation and international market performance in SME internationalisation https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:7078 Sat 24 Mar 2018 08:37:57 AEDT ]]> Exploring performance differentials via resource possession and firm capabilities https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9081 Sat 24 Mar 2018 08:35:56 AEDT ]]> Examining the drivers of individuals trust in online e-services: the role of innovation and off-line branding https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:8614 Sat 24 Mar 2018 08:35:43 AEDT ]]> What happens when things go wrong?: retail sales explanations and their effects https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:2314 Sat 24 Mar 2018 08:32:56 AEDT ]]> Service brands and communication effects https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:2231 Sat 24 Mar 2018 08:29:05 AEDT ]]> The dynamics of voter behavior and influence processes in electoral markets: a consumer behavior perspective https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:2487 Sat 24 Mar 2018 08:27:45 AEDT ]]> An exploratory perspective of service brand associations https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:1746 Sat 24 Mar 2018 08:27:24 AEDT ]]> Developing a framework for understanding e-service quality, its antecedents, consequences, and mediators https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:15432 Sat 24 Mar 2018 08:20:11 AEDT ]]> An exploration of personality and speed limit compliance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:10579 Sat 24 Mar 2018 08:14:00 AEDT ]]> Exploring the relationships between e-service quality, satisfaction, attitudes and behaviours in content-driven e-service web sites https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11286 Sat 24 Mar 2018 08:12:43 AEDT ]]> An investigation of B2C internet commerce: e-service quality's impact on satisfaction, attitudes and behaviours https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:10209 Sat 24 Mar 2018 08:11:28 AEDT ]]> Value creation architecture and engineering: a business model encompassing the firm-customer dyad https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:9894 Sat 24 Mar 2018 08:10:58 AEDT ]]> Examining the effects of website-induced flow in professional sporting team websites https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11137 Sat 24 Mar 2018 08:10:29 AEDT ]]> Creating commercially compelling website-service encounters: an examination of the effect of website-service interface performance components on flow experiences https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:12265 Sat 24 Mar 2018 08:10:08 AEDT ]]> The effects of perceived industry competitive intensity and marketing-related capabilities: drivers of superior brand performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:10695 Sat 24 Mar 2018 08:09:54 AEDT ]]> Implementing competitive strategies: the role of responsive and proactive market orientations https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:11503 Sat 24 Mar 2018 08:09:20 AEDT ]]> Studying the effects of materialism, religiosity and status consumption on subjective well-being: an Indonesian perspective https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:10376 Sat 24 Mar 2018 08:08:48 AEDT ]]> Studying the effect of market orientation and organisational culture on a brand's performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:10159 Sat 24 Mar 2018 08:07:28 AEDT ]]> Technological turbulence, supplier market orientation, and buyer satisfaction https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:18144 Sat 24 Mar 2018 08:04:44 AEDT ]]> Explications of political market orientation and political brand orientation via the resource based view of the political party https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:18151 Sat 24 Mar 2018 08:04:41 AEDT ]]> Examining the firm's value creation process: a managerial perspective of the firm's value offering strategy and performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:17520 Sat 24 Mar 2018 08:03:53 AEDT ]]> An e-retailing assessment of perceived website-service innovativeness: implications for website quality evaluations, trust, loyalty and word of mouth https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:21493 Sat 24 Mar 2018 08:03:34 AEDT ]]> Examining the formation of website attitudes toward multi-channel retailers through service branding and website capabilities https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:16399 Sat 24 Mar 2018 08:00:56 AEDT ]]> Optimizing the online channel in professional sport to create trusting and loyal consumers: the role of the professional sports team brand and service quality https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:16397 Sat 24 Mar 2018 08:00:55 AEDT ]]> Managing web site performance taking account of the contingency role of branding in multi-channel retailing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:17887 Sat 24 Mar 2018 07:56:25 AEDT ]]> A rose by any other name? The influence of brand name versus chemical differences in the prescription of antidepressants: the role of expertise https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:5189 Sat 24 Mar 2018 07:47:48 AEDT ]]> International market entry mode strategy: a region-within-country perspective https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6069 Sat 24 Mar 2018 07:45:34 AEDT ]]> Balancing external adaptation and internal effectiveness: achieving better brand performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6402 Sat 24 Mar 2018 07:45:22 AEDT ]]> Market orientation versus innovative culture: two routes to superior brand performance https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6400 Sat 24 Mar 2018 07:45:21 AEDT ]]> Examining the relationships between attributes of e-service performance, brand involvement, attitudes and website loyalty: implications for e-service brand management https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6415 Sat 24 Mar 2018 07:45:18 AEDT ]]> The impact of firm and environmental characteristics on international joint venture (IJV) marketing performance in Thailand https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6392 Sat 24 Mar 2018 07:45:10 AEDT ]]> Examining firm and environmental influences on export marketing mix strategy and export performance of Australian exporters https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6380 Sat 24 Mar 2018 07:45:09 AEDT ]]> Retail sales explanations: resolving unsatisfactory sales encounters https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6391 Sat 24 Mar 2018 07:45:08 AEDT ]]> Exploring consumer status and conspicuous consumption https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6390 Sat 24 Mar 2018 07:45:08 AEDT ]]> Studying Chinese generation Y consumers' involvement in fashion clothing and perceived brand status https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:5748 Sat 24 Mar 2018 07:45:01 AEDT ]]> Individual social issue experiences: an exploration of the future orientation of individuals, perceived consequences and feeling https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6090 Sat 24 Mar 2018 07:44:44 AEDT ]]> Explaining brand performance differentials between firms via innovation and marketing https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:6086 Sat 24 Mar 2018 07:44:44 AEDT ]]> An examination of the antecedents of repatronage intentions across different retail store formats https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:296 Sat 24 Mar 2018 07:43:41 AEDT ]]> Examining the effects of service brand communications on brand evaluation https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:291 Sat 24 Mar 2018 07:42:50 AEDT ]]> Understanding the role of retail store service in light of self-image: store image congruence https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:4702 Sat 24 Mar 2018 07:21:48 AEDT ]]> Assessing customers' perceived value of the online channel of multichannel retailers: a two country examination https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:22890 Sat 24 Mar 2018 07:15:18 AEDT ]]>