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Customer engagement and sharing behaviors: Toward a contingent curvilinear perspective

Return on Investment of Complaint Management: A Review and Research Agenda

Social media discussion forums, home country and immigrant consumer acculturation: the case of Iranian immigrants in Australia

B2B marketing scholarship and the UN sustainable development goals (SDGs): A systematic literature review

eHealth Services and SDG3: Increasing the Capacity of Care

Measuring Tourist Festival Experience: Development and Validation of the PHF-TX Model

Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact

SafeCX: a framework for safe customer experience in omnichannel retailing

Advancing food well-being in poverty through intersectionality

Engaging Gen Y customers in online brand communities: a cross-national assessment

Measuring Effective Complaint Handling by Government

Setting the future of digital and social media marketing research: perspectives and research propositions

Theories Informing eHealth Implementation: Systematic Review and Typology Classification

Clustering consumers and cluster-specific behavioural models

Customer engagement with brands in social media platforms Configurations, equifinality and sharing

Enhancing brand relationship performance through customer participation and value creation in social media brand communities

Feel the VIBE: examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media

Customer engagement behaviours in social media: capturing innovation opportunities

Examining the antecedents and consequences of customer perceived value of periodic hallmark events

Families and food: exploring food well-being in poverty

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