List Of Titles

Facets

Full Text

4No 1Yes

2mobile commerce 2mobile reviews 1Overall Satisfaction 1PEIs in Singapore 1PEOs 1branding 1customer engagement behaviour 1customer helping behavior 1e-service innovation 1e-services 1image rating 1information overload 1mobile self-efficacy 1partial least squares path modelling 1price satisfaction 1private education in Singapore 1repurchase intention 1service convenience 1service fairness

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Creator

2Furner, Christopher P. 2Zinko, Robert A. 1Carlson, Jamie 1Chen, Tom 1Dalton, Adam 1Lassar, Walfried M. 1McDowell, William 1O'Cass, Aron 1Roy, Sanjit Kumar 1Shekhar, Vaibhav 1Siew, Ngung Chia 1Zhu, Zhen

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Resource Type

2journal article 1book chapter 1conference paper 1thesis

Date

12009 12013 12014 12017 12018

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1Adobe Acrobat PDF

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A model of service quality, price satisfaction, image rating, overall satisfaction, repurchase intention and positive word of mouth in private higher education organisations in Singapore

- Siew, Ngung Chia

Creator: Siew, Ngung Chia
Resource Type: thesis
Date: 2013

A model of service quality, price satisfaction, image rating, overall satisfaction, repurchase intention and positive word of mouth in private higher education organisations in Singapore

Creator: Siew, Ngung Chia
Resource Type: thesis
Date: 2013

Customer engagement behaviors: The role of service convenience, fairness and quality

- Roy, Sanjit Kumar, Shekhar, Vaibhav, Lassar, Walfried M., Chen, Tom

Creator: Roy, Sanjit Kumar , Shekhar, Vaibhav , Lassar, Walfried M. , Chen, Tom
Resource Type: journal article
Date: 2018

Examining the drivers of individuals trust in online e-services: the role of innovation and off-line branding

- O'Cass, Aron, Carlson, Jamie

Creator: O'Cass, Aron , Carlson, Jamie
Resource Type: book chapter
Date: 2009

Online word-of-mouth and mobile product reviews: an experimental investigation of the mediating role of mobile self efficacy

- Furner, Christopher P., Zinko, Robert A., Zhu, Zhen, McDowell, William, Dalton, Adam

Creator: Furner, Christopher P. , Zinko, Robert A. , Zhu, Zhen , McDowell, William , Dalton, Adam
Resource Type: conference paper
Date: 2014

The influence of information overload on the development of trust and purchase intention based on online product reviews in a mobile vs. web environment: an empirical investigation

- Furner, Christopher P., Zinko, Robert A.

Creator: Furner, Christopher P. , Zinko, Robert A.
Resource Type: journal article
Date: 2017

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