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customer value

1PLS-SEM 1SDG 1 1SDG 10 1SDG 4 1Sustainable Development Goals 1base of the pyramid 1continuance intentions 1customer engagement behaviour 1customer participation 1longitudinal 1nonlinear effects 1online channel value 1online services 1social media 1transformative 1well-being

2Carlson, Jamie 1Ahrholdt, Dennis C. 1De Vries, Natalie 1Dean, Alison 1Indrianti, Nur 1O'Cass, Aron 1Rahman, Mohammad 1Voola, Ranjit

2journal article 1conference paper

Date

12013 12018 12020

Facets

1PLS-SEM 1SDG 1 1SDG 10 1SDG 4 1Sustainable Development Goals 1base of the pyramid 1continuance intentions 1customer engagement behaviour 1customer participation 1longitudinal 1nonlinear effects 1online channel value 1online services 1social media 1transformative 1well-being

2Carlson, Jamie 1Ahrholdt, Dennis C. 1De Vries, Natalie 1Dean, Alison 1Indrianti, Nur 1O'Cass, Aron 1Rahman, Mohammad 1Voola, Ranjit

2journal article 1conference paper

Date

12013 12018 12020

Title
Creator
Date

Transformative service research at the BoP: the case of Etawa goat farmers in Indonesia

- Dean, Alison, Indrianti, Nur

Creator: Dean, Alison , Indrianti, Nur
Resource Type: journal article
Date: 2020

Customer engagement behaviours in social media: capturing innovation opportunities

- Carlson, Jamie, Rahman, Mohammad, Voola, Ranjit, De Vries, Natalie

Creator: Carlson, Jamie , Rahman, Mohammad , Voola, Ranjit , De Vries, Natalie
Resource Type: journal article
Date: 2018

Perceived online channel value in multi-channel services: exploring its multidimensionality and nonlinear effects on intentions across service sectors and country markets

- Ahrholdt, Dennis C., Carlson, Jamie, O'Cass, Aron

Creator: Ahrholdt, Dennis C. , Carlson, Jamie , O'Cass, Aron
Resource Type: conference paper
Date: 2013

1

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