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Zhu, Zhen

1WOM 1e-WOM 1information overload 1mobile commerce 1mobile reviews 1mobile self-efficacy 1service industry 1word of mouth

1Dalton, Adam 1Furner, Christopher P. 1Furner, Christopher Paul 1McDowell, William 1Zinko, Robert 1Zinko, Robert A.

1conference paper 1journal article

Date

12014 12016

Facets

1WOM 1e-WOM 1information overload 1mobile commerce 1mobile reviews 1mobile self-efficacy 1service industry 1word of mouth

1Dalton, Adam 1Furner, Christopher P. 1Furner, Christopher Paul 1McDowell, William 1Zinko, Robert 1Zinko, Robert A.

1conference paper 1journal article

Date

12014 12016

Title
Creator
Date

Electronic word-of-mouth and information overload in an experiential service industry

- Furner, Christopher Paul, Zinko, Robert, Zhu, Zhen

Creator: Furner, Christopher Paul , Zinko, Robert , Zhu, Zhen
Resource Type: journal article
Date: 2016

Online word-of-mouth and mobile product reviews: an experimental investigation of the mediating role of mobile self efficacy

- Furner, Christopher P., Zinko, Robert A., Zhu, Zhen, McDowell, William, Dalton, Adam

Creator: Furner, Christopher P. , Zinko, Robert A. , Zhu, Zhen , McDowell, William , Dalton, Adam
Resource Type: conference paper
Date: 2014

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English (Australia)
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