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Consumer vulnerability and complaint handling: challenges, opportunities and dispute system design
- Brennan, Carol, Sourdin, Tania, Williams, Jane, Burstyner, Naomi, Gill, Chris
Collaborating for staff-student partnerships: experiences and observations
- Little, Sabine, Sharp, Heather, Stanley, Linda, Hayward, Marie, Gannon-Leary, Pat, O'Neill, Peter, Williams, Jane
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