- Title
- Social innovation to solve homelessness: wicked solutions for wicked problems
- Creator
- Brown, Kerry; Keast, Robyn; Waterhouse, Jennifer; Murphy, Glen
- Relation
- EGPA Conference 2009: The Public Service: Service Delivery in the Information Age. Papers from the 2009 Meeting (Malta) (St Julian's, Malta 2-5 September, 2009)
- Relation
- http://www.egpa-thirdsector.eu/paperarchive.html
- Publisher
- European Group of Public Administration (EGPA), Third Sector
- Resource Type
- conference paper
- Date
- 2009
- Description
- Homelessness is a complex problem that manifests in all societies. This intractable and ‘wicked’ issue resists single-agency solutions and its resolution requires a large, on-going investment of financial and professional resources that few organisations can sustain. This paper adopts a social innovation framework to examine government and community sector responses to homelessness. While recent evaluations and policy prescriptions have suggested better integrated and more co-ordinated service delivery models for addressing homelessness, there is little understanding of the innovation framework in which alternative service system paradigms emerge. A framework that identifies and explains different innovation levels is put forward. The framework highlights that while government may lead strategic level innovations, community organisations are active in developing innovation at the service and client level.
- Subject
- homelessness; social innovation; service delivery models; government; community sector
- Identifier
- uon:8824
- Identifier
- http://hdl.handle.net/1959.13/919284
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