The role and implications of the Internet in healthcare delivery

Title: The role and implications of the Internet in healthcare delivery
Creator: Broom, Alex
Relation: Self-Service in the Internet Age: Expectations and Experiences p. 19-36
Relation: Computer Supported Cooperative Work
Publisher Link: http://dx.doi.org/10.1007/978-1-84800-207-4_2
Publisher: Springer
Resource Type: book chapter
Date: 2009
Description: Drawing on a study of the Internet usage of Australian men with prostate cancer, this chapter investigates how access to information and online support affects men’s experiences of disease and, in particular, the possible implications of Internet-informed patients for the doctor/patient relationship. The data reveal that accessing information and/or support online can have a profound effect on men’s experiences of prostate cancer, providing a method of taking some control over their disease and limiting inhibitions experienced in face-to-face encounters. However, it is also clear that some medical specialists view Internet-informed patients as a challenge to their power within medical encounters and, as a result, employ disciplinary strategies that reinforce traditional patient roles and alienate patients who use the Internet.
Subject: Internet usage; prostate cancer; medical information seeking; Australian men; doctor/patient relationship
Identifier: http://hdl.handle.net/1959.13/918035
Identifier: uon:8472
Identifier: ISBN:9781848002067
Language: eng

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