- Title
- Technostress: a bibliometric review and a meta-analysis of a growing research field
- Creator
- Grummeck-Braamt, Julius-Viktor
- Relation
- University of Newcastle Research Higher Degree Thesis
- Resource Type
- thesis
- Date
- 2021
- Description
- Masters Research - Master of Philosophy (MPhil)
- Description
- Technostress describes the stress that individuals experience when using information systems (IS). It involves the existence of technostress creators that can lead to psychological, physiological, and behavioral outcomes. Especially, the relationship between technostress creators and psychological and behavioral outcomes has received increased scholarly attention over the last decade. This thesis contains the findings of two studies: (1) a bibliometric review and (2) a meta-analysis on technostress. First, this thesis contains a bibliometric review of the technostress literature. Based on 252 technostress studies, it clarifies the evolution and structure of the field using three bibliometric methods namely reference publication year spectroscopy (RPYS), co-word analysis, and co-citation analysis. The study contributes to the research field in three ways by (1) introducing a novel research method, (2) by enhancing the understanding of the evolution of technostress, and (3) by identifying emerging research topics and fruitful avenues for future work. Second, this thesis presents the findings of a meta-analysis on technostress. This study sets out to investigate the effects of technostress creators in an aggregated and disaggregated form on psychological and behavioral outcomes in the organizational and private usage context. It utilizes the Hunter-Schmidt method to integrate and synthesize the empirical data of 65 technostress studies with a total of 20,838 observations in the form of correlations reported in previous studies in the extant literature. This study shows that technostress creators affect psychological outcomes more than behavioural outcomes. Further, while their impact on outcomes in the organizational context is similar, this varies in the private usage context. This study sheds new light on the role of the usage context as an important moderator between technostress creators and outcomes. Lastly, this study provides avenues for future research activities by taking the interdisciplinary nature of the research field into account.
- Subject
- technostress; technostress creators; usage context; bibliometric review; meta-analysis
- Identifier
- http://hdl.handle.net/1959.13/1508613
- Identifier
- uon:56141
- Rights
- Copyright 2021 Julius-Viktor Grummeck-Braamt
- Language
- eng
- Full Text
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