- Title
- Preparation for cardiac procedures: a cross-sectional study identifying gaps between outpatients' views and experiences of patient-centred care
- Creator
- Fakes, Kristy; Williams, Trent; Collins, Nicholas; Boyle, Andrew; Sverdlov, Aaron L.; Boyes, Allison; Sanson-Fisher, Rob
- Relation
- European Heart Journal - Quality of Care and Clinical Outcomes Vol. 10, Issue 3, p. 235-245
- Publisher Link
- http://dx.doi.org/10.1093/ehjqcco/qcad042
- Publisher
- Oxford University Press
- Resource Type
- journal article
- Date
- 2023
- Description
- Background: To examine and identify gaps in care perceived as essential by patients; this study examined outpatients': 1) views on what characterises essential care and 2) experiences of care received, in relation to cardiac catheterisation and subsequent cardiovascular procedures. Methods: Cross-sectional descriptive study. Surveys were posted to outpatients who had undergone elective cardiac catheterisation in the prior six months at an Australian hospital. Participants completed a 65-item survey to determine: a) aspects of care they perceive as essential to patients receiving care for a cardiac condition (Important Care Survey); or b) their actual care received (Actual Care Survey). Numbers and percentages were used to calculate the most frequently identified essential care items; and the experiences of care received. Items rated as either 'Essential'/'Very important' by at least 80% of participants were determined. A gap in patient-centred care was identified as being any item that was endorsed as essential/very important by 80% or more of participants but reported as received by less than 80% of participants. Results: Of 582 eligible patients, 264 (45%) returned a completed survey. 43/65 items were endorsed by > 80% of participants as essential. Of those, for 22 items, <80% reported the care as received. Gaps were identified in relation to GP consultation (1 item), preparation (1 item) subsequent decision making for treatment (1 item), prognosis (6 items) and post-treatment follow-up (1 item). Conclusions: Areas were identified where actual care fell short of patients' perceptions of essential care.
- Subject
- patient-centred care; patient preferences; cardiac catheterization; cardiovascular surgical procedures; cardiovascular nursing; cross-sectional studies
- Identifier
- http://hdl.handle.net/1959.13/1505262
- Identifier
- uon:55657
- Identifier
- ISSN:2058-5225
- Rights
- x
- Language
- eng
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