- Title
- The productivity, performance and quality paradox: An alternative perspective
- Creator
- Scott, Lloyd; Kanjanabootra, Sittimont
- Relation
- Association of Researchers in Construction Management (ARCOM 2019) . Proceedings of the 35th Annual ARCOM Conference (Leeds, UK 2-4 September, 2019) p. 134-142
- Relation
- https://www.arcom.ac.uk/abstracts-results.php?s=35th%20Annual%20ARCOM%20Conference&v=&i=&b=b&p=15631#15631
- Publisher
- Association of Researchers in Construction Management
- Resource Type
- conference paper
- Date
- 2019
- Description
- Productivity, quality and flexibility are critical measures of performance for justifying the investment in manufacturing and production systems, including construction. Existing knowledge in Architecture Engineering and Construction (AEC) informs us that performance, productivity and quality are interconnected through conventional measures, focused on cost but which are implemented in practice through trade-offs affecting one or more in project outcomes. This paper offers a theoretical discussion which aims to create a dialog on how the AEC sector should evaluate the roles of both traditional cost-focused measurement and non-Traditional measurement methods. Investing in people, both as a stock of knowledge and having expertise could be a way to increase productivity which, as extant research shows, will have on-going positive effects on both quality and performance.
- Subject
- performance; efficiency; quality; paradox; value
- Identifier
- http://hdl.handle.net/1959.13/1474296
- Identifier
- uon:49256
- Identifier
- ISBN:9780995546349
- Language
- eng
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