- Title
- Knowledge transfer effects of clustering in dual configuration MNEs
- Creator
- Larkin, Roslyn
- Relation
- International Journal of Hospitality Management Vol. 90, no. 102649
- Publisher Link
- http://dx.doi.org/10.1016/j.ijhm.2020.102649
- Publisher
- Elsevier
- Resource Type
- journal article
- Date
- 2020
- Description
- ‘Clustering’ is widely held to positively influence workgroup identity, which in turn, is widely held to positively affect knowledge sharing behaviours and outcomes for an organisation. This paper does not dispute these findings, indeed in many ways, it supports them but it also opens an anomaly, or contradiction to the mainstream perceptions in terms of the value that a strong cluster identity may produce for organisational knowledge sharing. Situated within a hospitality multinational hotel company, the research finds that where hotels are clustered, organisational identity becomes second to cluster identity. Cluster identity is therefore seen to drive an institutional deficiency whereby organisational knowledge in terms of innovative or value added knowledge is most unlikely to be shared with the organisation even where defined knowledge management strategies exist. Drawing data from 32 interviews with managers, this paper enriches understanding of organisational learning by introducing the role of ‘cluster identity’ in a dual configuration multinational hotel organisation.
- Subject
- cluster; identity; knowledge transfer; organisational learning
- Identifier
- http://hdl.handle.net/1959.13/1438799
- Identifier
- uon:40724
- Identifier
- ISSN:0278-4319
- Language
- eng
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