Managing the change process: the state of the art

Title: Managing the change process: the state of the art
Creator: Brown, Kerry; Waterhouse, Jennifer
Relation: Handbook of Innovation in Public Services p. 107-117
Relation: http://www.e-elgar.com/shop/handbook-of-innovation-in-public-services
Publisher: Edward Elgar Publishing
Resource Type: book chapter
Date: 2013
Description: The change management processes involved in providing a coherent framework to enable implementation of innovation in the public sector reflect both contemporary trends in organisational change management and changes to public service organisations. Managing the change process and implementing appropriate change programmes require understanding of the operating environment of modern public services, as these do not remain stable but undergo flux according to new influences and structures. State of the art change management programmes may then align with the latest operating frameworks and modes or seek to create new or hybrid contexts for public services.
Subject: management; organisation; public service
Identifier: http://hdl.handle.net/1959.13/1342606
Identifier: uon:28990
Identifier: ISBN:9781849809757
Language: eng

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