Quality assessment of experiential knowledge

Title: Quality assessment of experiential knowledge
Creator: Mancilla-Amaya, Leonardo; Sanín, Cesar; Szczerbicki, Edward
Relation: Cybernetics and Systems Vol. 43, Issue 2, p. 96-113
Publisher Link: http://dx.doi.org/10.1080/01969722.2012.654071
Publisher: Taylor & Francis
Resource Type: journal article
Date: 2012
Description: In recent years knowledge has been considered a critical organizational asset. As any other asset, knowledge provides value to organizations only when it conforms to a set of specifications and standards; in other words, when it is of good quality. Several proposals have addressed the issue of quality of knowledge, but there is not a widely accepted way of measuring such a concept. This article introduces a new approach to measure explicit knowledge in a semi-automatic way using software agents. The ideas described in this article are part of the e-Decisional Community concept, an agent-based platform for sharing experiential knowledge. The results of this research process show that it is possible to obtain a percentage of knowledge that represents an approximate measure of an individual's knowledge.
Subject: e-Decisional community; knowledge quality; knowledge quantity
Identifier: http://hdl.handle.net/1959.13/1310813
Identifier: uon:22094
Identifier: ISSN:0196-9722
Language: eng
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