- Title
- Context and evolution of the Indian IT industry
- Creator
- Malik, Ashish; Nilakant, Venkataraman
- Relation
- Business Models and People Management in the Indian IT Industry: From People to profits p. 15-34
- Publisher
- Routledge
- Resource Type
- book chapter
- Date
- 2015
- Description
- This chapter discusses the role of different institutional actors and strategic choices exercised by entrepreneurs in developing and improving existing business models of Indian IT firms. The remarkable and sustained level of growth posted by the Indian IT industry is one of the reasons that it continues to attract practitioner and academic interest towards this industry. While there are numerous stories of the success of large Indian IT companies and how they might have benefited from the diffusion of transnational firms' business and management practices, some researchers have noted how large multinationals report growth in productivity through the application of unique innovative human resource management (HRM) and management approaches and an increased incidence of reverse diffusion from India to the developed markets (Cappelli, Singh, Singh and Useem, 2010; Govindarajan and Trimble, 2012; Kumar and Puranam, 2012; Radjou, Prabhu and Ahuja, 2012). The Indian IT industry is a significant contributor to the nation's gross domestic product (approximately 8%) and employs in excess of three million people. This chapter begins with a brief overview of India's socio-economic composition and its demographic details. It then discusses the evolution of its IT sector in light of the global development and expansion of the IT sector. Alternative explanations surrounding the role of skills development, organisational capabilities and learning, which are core aspects of a firm's ability to explore and exploit opportunities and sustaining organisational growth, are also discussed. The chapter concludes with the challenges faced by the sector, including those arising in a post-global financial crisis era.
- Subject
- India; IT industry; business models; human resource management
- Identifier
- http://hdl.handle.net/1959.13/1309657
- Identifier
- uon:21926
- Identifier
- ISBN:9781138783188
- Language
- eng
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